Reputation Management

Bold Eye Media helps businesses with website design, SEO & Organic Digital Marketing.

Reputation Management starts with the first thing that a potential new customer will see. That will normally be your website. There are a number of transparency/credibility items that you can include on your website, such as having clear and visible contact information to build trust. The best way to build trust, though, reviews from your existing customers. These are genuine comments from real people who have used your products or services.

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How to ask for online reviews

Email or SMS? There are a few key questions you’ll want to ask to determine how your business will increase its influx of reviews. The first is deciding on which form of communication you’ll want to use with customers – e-mail or SMS. Many companies today are switching over to...

The importance of online customer reviews

Are online reviews important? The fact is, statistics show that 90% of consumers read online reviews before visiting a business. Reviews are critical to purchasing decisions. They can be the difference between your business doing okay and doing great, particularly if you’re in a competitive marketplace. Reviews are also called...

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